Welcome to the CSR Call Quality Blog!

Welcome to the CSR Call Center blog!

We’ll be posting regularly about issues facing the Call Center Quality Assurance industry. To subscribe to our RSS feed, click here. We also look forward to connecting with you on via other social channels as well:

Have specific call center interests? You can also follow our training-focused LinkedIn Showcase page, or our Showcase page on general call center quality monitoring.

We look forward to staying in touch! 

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Twitter @CSRcallquality