INFOGRAPHIC: Transitional Sales – Everywhere You Are

The practice of transitional selling – which I’ve written about previously in the context of call centers – is widely-employed across virtually every industry.

Transitional selling surrounds us, and in many cases consumers aren’t even aware they are being sold. Instead, transitional sales comes across as an attentive salesperson or wait staff with suggestions to improve the customer’s experience.

CSR created this infographic to show how transitional selling touches our lives every day, and how service providers (such as cable, phone, mobile or internet firms) use it every day to improve your customer experience… and their bottom line.

Click on the infographic to view at full size. 

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